Customer service

Self-service
REQUEST A REFUND

Did something go wrong with your payment in one of our car parks? You can request a refund quickly and easily using the form below.

Please enter your details as fully as possible, so we can help you as best as we can. Fields marked with * are mandatory.

Contact details

Name is required
E-mail is required
Enter a valid e-mail address
Phone is required
Enter a valid phone number. Permitted characters are numbers (0-9), spaces and plus and minus signs.
Street is required
House number is required
Postcode is required
Enter a valid Belgian postcode.
Town/city is required

Car park location and date

Car park is required
Facility is required

Proof of payment

Drop here or browse
Uploads
Saved documents

Proof of payment 2

Receipt or parking ticket
Drop here or browse
Uploads
Saved documents

Financial details

Requested refund amount (euros) is required
Enter an amount in euros, with a comma (,) instead of decimal point.
IBAN is required

Payment method

Payment method is required

Additional comments

Explanation of request is required
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