Accessibility information
Provider
Legal entity of Q-Park in Belgium NV/SA, Belgicastraat 3 box 6, 1930 Zaventem
Scope
This information applies to the website www.q-park.be, including the car park search, online reservation and purchase of parking spaces and parking products, the customer login and the contact forms.
Description of the service
On q-park.be you can find Q-Park car parks in Belgium and information on rates and services. You can reserve or buy parking spaces and parking products online: you choose a city, a location and a time period, enter your contact details and your vehicle registration number, and pay online. The confirmation is by email; entry via number plate recognition or QR code.
Accessibility requirements
Our digital services are governed by the Belgian legislation implementing the European Accessibility Act and its implementing regulation. The technical basis is the harmonised standard EN 301 549, which is based on the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.
Assessment
The website was assessed from August to September 2026 by the independent accessibility specialist Funka, including testing with screen readers, keyboard-only navigation and mobile devices. We use the results to improve the accessibility of our digital services step by step.
Not covered
PDF documents and third-party content and services embedded in the website (for example map services).
Support and contact
If you cannot complete a reservation online yourself, or need information in another format, our customer service will help you: info@q-park.be.
Report a barrier
Have you come across a barrier on q-park.be? Please let us know: info@q-park.be or contact form. We will respond within 48 hours.
Competent market surveillance authority
Directorate-General for Economic Inspection
FPS Economy
Koning Albert II-laan 16, 1000 Brussel
Email: info.eco@economie.fgov.be
https://economie.fgov.be
Last updated
22 october 2026