Report a problem with the Q-Park App

Is something in the Q-Park App not working as expected? Report it here. This helps us investigate technical issues and improve the app.

Important: you can only use this form to report issues with the Q-Park App in Belgium. If you have experienced an issue in another country, please contact the Q-Park customer service team in that country.

The expected details cannot be displayed because an error occurred while processing your application.

What is the problem about? *

App (in general)

My Q-Park account

Parking facility

Number plate recognition (ANPR)

On-street parking

Payment

Receipt

Other (please specify)

Select all that apply.

What happened? *

App doesn’t open

App doesn’t respond

Feature not visible

Payment not working

Receipt not received

Can’t start a parking session

Can’t stop a parking session

Wrong parking zone or location

Other (please specify)

Select all that apply.

When did this happen? *

Where did this happen? *

City/town and street name or Q-Park parking facility

Where did this happen? is required

What kind of phone were you using? *

iPhone

Android

Other

I don’t know

Details

Details is required

May we contact you if we need more information? *

Contact

E-mail address

Enter the e-mail address associated with your My Q-Park account.

E-mail address is required

Enter a valid e-mail address

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Your information will be processed securely in accordance with our privacy policy.

Report a problem with the Q-Park App in Belgium

Contact