Day out shopping

When you pre-book your parking space, you enter your vehicle number plate. When you drive up to the car park barrier to enter or leave, our system recognises your number plate and opens the barrier for you. That’s all there is to it. You don’t have to do anything else.

Unfortunately, you cannot enter the car park earlier.

If you have pre-booked your parking space, you can drive in and out of the car park as often as you wish until the end of your time slot.

There will always be a space available for you. However, we cannot keep a particular parking space vacant just for you.

Yes, there is a link at the bottom of your pre-booking confirmation e-mail to use if you need to cancel your booking. You can cancel your pre-booking up to 24 hours before the start time of your pre-booking. If you selected cancellation insurance when you pre-booked, you can cancel up to one hour before the start time of your pre-booking.