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Q-Park PaSS (Parking as a Smart Service) is the latest value-adding service from Q-Park's innovators. In 2016 Q-Park pioneered cashless and ticketless parking that enables customers to access and exit a parking facility using their bank card or credit card. This next Q-Park innovation has taken parking convenience a step further – from cashless to ticketless to cardless parking - no bank or credit card required.
Cardless parking is more than ANPR (Automatic Number Plate Recognition) because it includes payment, it is ANPR+PAY. A true seamless customer journey including payment – future-proof from start to finish.
Q-Park PaSS is an experience delivery innovation! Q-Park PaSS is based on well-known innovation principles with an emphasis on getting the job done, and simplicity.
Q-Park PaSS is an evolutionary innovation combining ANPR technology with digital payment solutions and Q-Park's proprietary Back Office Calculation (BOC) module. Now, we can integrate the (PMS) at access and exit points with Q-Park’s BOC to create a seamless, fair and transparent parking experience.
Q-Park PaSS is a value-adding innovation as it includes:
Q-Park PaSS is an ecosystem. It is a collaborative economic innovation because in recent years, boundaries between industries have become blurred and customers are hyper-connected. We all have access to ambient intelligence and connectivity, boundless information and unlimited choices.
Understanding this raised the opportunity to grow our business by delivering and capturing value from innovation with a variety of business partners. Together we considered how to:
Q-Park PaSS is adaptive, scalable and can be replicated. This allows for growth, cross-border processing and effective service. Our innovative approach is:
Q-Park PaSS is implemented in parking facilities in Belgium. It works, provides real time customer data, and demonstrates a variety of co-creation cases with business partners:
It is a Smart Service with a payment integration: motorists registered with the service can access and exit a Q-Park parking facility with no effort on site whatsoever!
The number plate is the ticket, the registered bank account the payment device. This is the same for short-term visitors and for season ticket holders (residents and commuters) alike.
It is a Smart Service in a dynamic ecosystem as it enables us to integrate and partner with banks, on-street parking service providers, car manufacturers, fleet owners, et cetera.
Integrated systems enable number plate validation and payment processing. Privacy issues are circumvented as no detailed customer information is required.
It is a Smart Service for businesses who wish to offer pre-booked and pre-paid parking services for their customers. PaSS is a very attractive innovation for event organisers, hotels and cinemas, airline and cruise ship operators, to name a few.
Your customers pre-book your service and opt-in for parking - creating a seamless customer journey from start to finish.
Q-Park PaSS offers integrated Parking & Payment solutions