Customer service

Self-service

Did something go wrong at the terminal in one of our car parks? You can request proof of payment quickly and easily using the form below.

Please enter your details as fully as possible, so we can help you as best as we can. Fields marked with * are mandatory.

Contact details

Name *

Name is required

E-mail *

E-mail is required

Enter a valid e-mail address

Phone *

Phone is required

Enter a valid phone number. Permitted characters are numbers (0-9), spaces and plus and minus signs.

Street

Street is required

House number

House number is required

Postcode

Postcode is required

Enter a valid Belgian postcode.

Town/city

Town/city is required

Number plate

Car park *

Car park is required

Facility *

Facility is required

Payment method *

Payment method is required

Date and time of payment *

Amount (euros) *

Amount (euros) is required

Enter an amount in euros, with a comma (,) instead of decimal point.

Explanation of request

Explanation of request is required