Privacy Statement

Q-Park wants to provide the best possible service to its customers. In the execution of its business activities Q-Park is required to process personal information. It is important for you to know that Q-Park makes every effort to handle your personal details carefully and securely. In this regard, Q-Park complies with the requirements of the law relating to data protection. The processing of personal information is registered by Q-Park with the data protection officer. This officer ensures that Q-Park complies with the law and rules of conduct for processing of personal information.

Q-Park's privacy statement sets out the way in which Q-Park handles your personal information that you provide us with via the website and/or other means.

Personal information general
You can visit our website without having to tell us who you are or providing any furt her information about yourself. In a number of cases, in order to be of assistance to you, we ask you to provide personal information. This personal data is used to:

  • enable you to provide us with changes in your details online
  • enable you to request products online
  • provide a service tailored to your needs

We require this information to process your request or to communicate with you.

Use of personal information
The personal data provided by you is used to process your request. We may also use the information provided to communicate with you. We also use your details for other activities in support of business operations, for example in the prevention of fraud.

Your personal details are also used by Q-Park to inform you of products and services that may be of interest to you. If you have any objection to this you can con tact us (tel: +32 2 711 17 00).

Provision of personal data to third parties
Q-Park may provide personal data to third parties under the applicable laws and rules of conduct (for example because Q-Park is legally required to).

Q-Park and Nedstat, on our behalf, use cookies to measure the number of visitors to our website. If you do not want us to use cookies, turn off cookies in your browser. Turning off cookies may limit your use of our website and services.

What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a web page. The next time you visit the same web page, the information contained in this file may be sent to this website, so that it can recognise your computer or mobile device.

Why does Q-Park use cookies?

A well-functioning website
Cookies ensure that the website works properly. For example, using cookies means that when you visit the site again you do not repeatedly have to enter the same information or receive it more than once. By accepting cookies, you make your visit to the website easier.

Improving the website
We use cookies to improve our website. We gather certain standard information that your browser sends to every website that you visit. This information tells us which parts of the website are visited frequently and which parts are hardly ever looked at. We can then ensure that the information which is frequently sought is easy to find.

All our websites are properly secured. The cookies we use do not pose a danger to your compute or mobile device.

Which cookies does Q-park use?

Tracking cookies

Tracking cookies are placed on your computer or mobile device by our equipment so we can recognise your device again next time you visit us. There are two types of tracking cookies: session cookies and persistent cookies. Session cookies enable us to see which parts of the website were viewed on your device during a visit. Persistent cookies enable us to recognise your computer or mobile device if you visit our website again later.

Via our website cookies are placed by the companies AddThis and Google. We use these cookies to gain insight into how our website is used so that we can improve it.

Social media buttons
On our website you will find buttons to promote web pages on Google+, LinkedIn. These buttons use snippets of code originating from these social networks. This code places cookies on your device. We do not have any influence on this process.

Access, correction and deletion
You can ask Q-Park for a statement regarding which of your personal data is or has been processed. Q-Park will provide an overview within four weeks. If there are errors in the details recorded by Q-Park, you can ask Q-Park in writing to correct or delete the data. For the provision of the statement referred to above, a contribution to the costs may be requested.

The Q-Park website and products and services offered are constantly under development. From time to time, the text referred to above will be evaluated and adjusted to reflect these developments. Changes will also be made as r equired by legislation and regulations. As a visitor to the website, Q-Park advises you to regularly check the privacy statement in order to keep abreast of the Q-Park's current privacy policy.

If you have any questions or comments regarding the privacy statement or other questions related to your personal information, you can write to Q-Park Belgium NV, Belgicastraat 3 bus 6, 1930 Zaventem. 

Online Payment Methods
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