The maximum vehicle height differs per car park. For the exact details of the maximum vehicle height, please see the page for the car park you wish to visit.
Opening times may vary per car park. For the exact details of the opening hours, please see the page for the car park you wish to visit.
Yes, you can pay by bank card (Bancontact), Maestro or credit card.
There are two ways to pay by card:
Not all Q-Park car parks are equipped with the same payment machines and so do not all offer the same payment methods. For the exact details, please see the page for the car park you wish to visit.
You can pay up to a maximum of €50 per transaction with your card at the barrier. If the parking charges amount to more than €50, then you must pay at the payment machine.
Yes, the card reader at the door will recognise your card. So you can use your card to enter the car park via the pedestrian entrance.
No, there is no maximum number of times you can enter and leave the car park with a card.
No, the transaction must always be completed. Even if the barrier is open, you must always present your card when you leave the car park. Please contact Q-Park customer service.
No, you don't need to go to the payment machine if used your bank or credit card at the barrier instead of taking a ticket. That's precisely the big advantage! When you drive out, simply present your card at the barrier.
If the parking charges amount to more than €50, you must pay at the payment machine before you drive to the barrier. The maximum you can pay at the exit barrier is €50.
Yes, you can pay at the payment machine if you drove in with your card, but we don’t recommend this. You won’t save any time this way and you will still have to insert your card at the exit barrier. Of course, you won’t be charged twice, because you will have already paid at the payment machine.
Yes, insert your ticket at the exit barrier as requested and then place your card in the card reader. Your payment will be processed automatically. When the screen indicates that you have paid, remove your card. If you would like a receipt, press the button for a receipt. The barrier will then open and you can drive out.
Don't hesitate to contact our customer service. We will be happy to assist.
