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Accessibility
Our parking facilities are at strategic locations in cities and near mobility hubs throughout Europe. This is how we link people to their destination and their surroundings. -
Liveability
Taking parked cars off the streets creates space for greenery, social interaction and a more liveable urban environment. We help municipalities create a pleasant and accessible public space. -
Sustainability
We are committed to a healthy, future-proof living environment. Which is why we invest in EV charging infrastruc;ture, shared mobility services and accessible public transport.
Are you interested in the career opportunities at Q-Park Belgium?
We are always on the lookout for motivated colleagues.
Projects that make the difference
On our corporate website you will find a selection of our notable projects in various European cities: from smart mobility hubs to architectural excellence. These showcases present practical examples of how our vision, partnerships and commitment to quality in parking come together in practice.
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News from Q-Park Belgium
Read the latest news about our activities in Belgium and discover how Q-Park Belgium contributes to everyday accessibility, innovation and urban liveability: from new parking facilities and sustainable mobility solutions to working together with municipalities and partners.
Go to news
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Q-Park International
Would you like to find out more about Q-Park’s long-term vision, strategy or results? On our corporate website you will find extensive information for investors and stakeholders, Q-Park news as well as our sustainability strategy and results.
More about the Q-Park Group
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Property development
Q-Park develops parking facilities that help make cities accessible, creating space for people, greenery and sustainable mobility. We work together with municipalities and project developers throughout Europe to build solutions that create space for residents, social interaction and greenery. Our approach not only benefits society, it also creates long-term structural value.
More about property development
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For the press
If you have any questions about Q-Park or our parking facilities and products, please contact our Communications Department, they are happy to answer questions from journalists and editors. You can also ask for technical information, logos and the Brand Identity manual.
Note: if you wish to make photos or want to film in one of our parking facilities, you will need prior permission.
Contact us
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Can I switch from my private bank account to my business bank account during a parking transaction?
Yes, you can. The amount to be paid will be deducted from the bank account you select.
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How can I cancel parking with number plate recognition via the Q-Park App?
Simply remove your number plate or payment details from the app. An ongoing parking transaction will still be charged. Next time you drive into a Q-Park car park you will have to take a ticket at the barrier.
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How do I get back into the car park as a pedestrian?
You will find the code to open the pedestrian door in the app under ‘Ongoing transaction’.
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How does parking with number plate recognition work via the Q-Park App?
Link your number plate to your payment details in the Q-Park App. This enables parking with number plate recognition, and also means you pay automatically via your bank acccount. Download the Q-Park App from your app store.
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I already have a Q-Park season ticket. Can I still use the Q-Park App?
Yes, you can. You will not be charged if you park within the hours of your season ticket and in your season ticket car park.
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I get an error message when adding my vehicle number plate.
Please contact our customer service department at info@q-park.be.
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My question isn’t in the FAQs; who can I ask?
Please contact our customer service department at info@q-park.be.
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How does parking with number plate recognition work?
Some car parks are equipped with cameras that read your number plate at the access and exit barriers. This means you can drive into and out of a car park without taking a ticket. You pay for the time your car is parked in the car park using the payment method linked to your number plate in the Q-Park App. This saves you time: you don’t have to take a ticket when you enter the car park and you never have to go to a payment machine before driving to the exit.
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What should I do if the barrier does not open when I drive into the car park?
It may take up to ten seconds before the barrier opens. If the barrier does not open, please take a ticket.
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What should I do if the barrier does not open when I want to leave the car park?
Contact us using the help button at the exit barrier. Explain that you have parked via the Q-Park App using number plate recognition. The service desk employee will assist you further.
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Where can I find my parking transaction receipts?
You will find an overview of your parking transactions under ‘History’, which you can forward to your mailbox.
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Where can I park with number plate recognition?
You can find all the car parks where you can park with number plate recognition via www.q-park.be.
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Which payment methods can I use to pay for a parking transaction?
You can link your bank card as well as your credit card in the app, and this may be a business or a private bank account.
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Can I use the app to park abroad?
Yes, provided a credit card is linked to the app.
